SERVICE CENTERS

To find a Service Center near you, please select your state from the menu.

NOTE: These service companies are not TEAC owned or operated. They are third party companies who have met the requirements of technical expertise and other business standards we set forth.

We strongly recommend calling these companies for store hours , directions and procedures.


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The TEAC Factory Service center is located in Montebello, California. You are always welcome to send your product(s) to us for service. Our technicians average nearly ten years of experience working on TEAC products.

To have your unit(s) serviced at the TEAC Factory Service Department, please follow the instructions below:

  • No Return Authorization (RMA) is needed.
  • Carefully pack and box the unit and ship insured for the proper replacement value.
  • For IN warranty repairs, be sure to include a COPY of your dated sales receipt.
  • Include with the unit your full name and mailing address, telephone number and/or email address.
  • A full description of the problem and work required.
  • Upon arrival of the unit, we will send you a "Confirmation of Receipt" notice.
  • If the repairs are not covered by the manufacturer's warranty, we will provide you with a written estimate of the repair costs once the technician has inspected the unit.

    Ship To:
    TEAC America, Inc.
    Attention: Factory Service
    7733 Telegraph Road
    Montebello CA 90640

    Tel: 323-727-7627
    Fax: 323-727-4805
    Email: FactoryService@teac.com