WARRANTY

The limited warranty on current Esoteric product is 2 years parts and labor. Upon registering with the "Product Registration Form" supplied with your product, we will extend your warranty an additional year to a total of 3 years parts and labor.

ESOTERIC USA provides a warranty only on products imported by TEAC America, Inc and sold only by our authorized dealers as new equipment. ESOTERIC USA provides a warranty only on products imported by TEAC America, Inc. and sold only by our authorized dealers as new equipment. We will not service product under warranty that has been opened by end-users, modified or altered. In the unlikely event that warranty service is needed, the consumer must provide a copy of their original bill of sale plus the extended warranty certificate (if available), to the servicing company.

Esoteric warranties are non-transferable, unless the consumer re- certifies the product directly with Esoteric. In that event the remainder of the original warranty term would apply. Re-certification for a remaining warranty term requires the consumer to pay freight to and from Esoteric plus a $100.00 re-certification fee. This fee is non-refundable even if the product is deemed non-certifiable.

For more information on warranty or factory service please contact Esoteric through TEAC America at 323-726-0303, or by E mail at:
factoryservice@teac.com. For general inquiries please contact Esoteric by E mail at: Esoteric_info@teac.com. In the unlikely event that your Esoteric product should need service, please call us at (323) 726-0303 ext. 617, or email: Esoteric_info@teac.com to obtain instructions for service.